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Department: PhD in Computer Science
Module Description: The aim of this module is to teach the principles and technologies of knowledge management in the context of IT organisations. A case study approach, as and where appropriate, will be adopted in introducing the course contents. The module covers the fundamental concepts in the study of knowledge and its creation, representation, dissemination, use and re-use, and management. The focus is on methods, techniques, and tools for computer support of knowledge management, knowledge acquisition and knowledge sharing in organisations.
Key indicative readings
- Bjorkman, I., Evans, P. & Pucik, V. (2019). ‘Managing knowledge in multinational firms', in A Pinnington and A. Harzing (eds). International Human Resource Management. London, UK: Sage. Ch.10.
- Bresnen, M., Edelman, L. Newell, S., Scarbrough, H. & Swan, J. (2003). Social practices and the management of knowledge in project environments, International Journal of Project Management, vol. 21 (3), pp. 157-166. Request this item
- Easterby-Smith, M., Crossan, M. & Nicolini, D. (2000). Organizational learning: debates past, present and future. Journal of Management Studies, vol. 37 (6), pp. 783-796. Request this item
- Liebowitz, J. & Megbolugbe, I. (2003). A set of frameworks to aid the project manager in conceptualizing and implementing knowledge management initiatives. International Journal of Project Management, vol. 21 (3), pp. 189-198. Request this item
- Wang, C.L. & Ahmed, P.K. (2003). Organizational learning: a critical review. The learning organization, vol. 10 (1), pp. 8-17.
- Williams, T. (2004). Identifying the hard lessons from projects – easily. International Journal of Project Management, vol. 22 (4), pp. 273-279. Request this item
- Argyris, C. (1999). On organizational learning. 2nd edn. Malden, MA: Blackwell Publishing.
- Becerra-Fernandez, I. & Sabherwal, R. (2015). Knowledge management systems and processes. 2nd edn. New York, NY: M.E. Sharpe
- Easterby-Smith, M. & Lyles, M.A. (eds). (2011). The Blackwell handbook of organizational learning and knowledge management. 2nd edn. Malden, MA: Blackwell Pub.
- Kakihara, M. & Sorensen, C. (2002). Exploring knowledge emergence: from chaos to organizational knowledge. Journal for Global Information Technology Management, vol. 5 (3), pp. 48-66.
- McHugh, D., Groves, D. & Alker, A. (1998). Managing learning: what do we learn from a learning organization? The Learning Organization, vol. 5 (5), pp. 209-220.
- O’Keeffe, T. (2002). Organizational learning: a new perspective. Journal of European Industrial Training, vol. 26 (2), pp. 130-141.
- Pedler, M., Burgogyne, J. & Boydell, T. (1997). The learning company: a strategy for sustainable development. 2nd edn. London: McGraw-Hill.
- Senge, P.M. (2006). The fifth discipline: the art and practice of the learning organization. London: London: Random House Business Books.
- Serenko, A., Bontis, N. & Hardie, T. 2007. Organizational size and knowledge flow: a proposed theoretical link. Journal of Intellectual Capital, vol. 8 (4), pp. 610-627.
- Tiwana, A. (2002). The knowledge management toolkit: orchestrating IT, strategy, and knowledge platforms. 2nd edn. Upper Saddle River, NJ: Prentice Hall.
- Van Wijk, R., Jansen, J.J.P. & Lyles, M.A. (2008). Inter- and intra-organisational knowledge transfer: a meta-analytic review and assessment of its antecedents and consequences. Journal of Management Studies, vol. 45, pp. 830-853. Request this item