Skip to main content

FAQs: Home

Frequently asked questions

 

General information


What are the library hours?
  • Sunday to Thursday 9.00 am to 9.00 pm
  • Saturday 9.00 am to 7.00 pm
  • Friday Closed. 

Also see  Ramadan and summer hours

How do I get an ID card?
  • Your University card is your Library card which will be given to you once your admission process is completed. Library cards must be presented to borrow materials. If the card is not presented you are not eligible to borrow materials.
How do I get my Library Username and Password?
  • Newly registered students should receive an email for activating the library account. This credentials will be used to renew or reserve books. If you have not received it, please come to the Circulation Desk of the Library, or e-mail library@buid.ac.ae
How do I login to the computer in the library?
  • You will require your Blackboard login details to use the computer in the library and for printing purposes. Make sure you log-off before you leave.
Are there any group study rooms in the Library?
  • Yes, group study rooms are available which requires prior booking. Room is limited to a maximum of 4 persons.

            Book a study room

Membership and borrowing


What are my borrowing privileges?
How can I renew my books?

Make sure that you have activated your Library account. If not, click here and enter your student ID no. as the username. For staff, enter your name (firstname.surname). Follow instructions.

  • Sign in with your Library account.
  • Click your name to show the drop-down menu then choose 'My account'. This will allow you to view your borrowed books, its due date, status, and fines (if any).
  • Click the renew button for the item that you want to renew. You will receive an auto generated receipt for all your library transactions by email.
What are the overdue fines if I am late to return or renew books?
  • The overdue fines are AED 2/- per day per book. Please renew or return you book/s when you receive a notification.
How can I reserve/hold a book?

Online access


How can I access the online resources off-campus?
  • Online resources can be accessed through WorldCat that searches the library collection including eBooks, articles and journals. Enter your Blackboard login when prompted to download the full-text
Are there any online tutorials on accessing e-resources?
How can I download an eBook?
How can I get the full-text of articles that are not available?
  • If the full-text of an article is not available, the library can provide you the full-text through the Interlibrary/document request service. See how to request an article. This service is only for BUiD registered members.
What login details should I use to access e-resources?
  • Use your Blackboard account to access the e-resources.
How can I access past dissertations and theses in the library?
  • Dissertations and theses can be accessed by visiting BSpace, which is an open access institutional repository of BUiD Masteral dissertations, Doctoral thesis, Graduate projects, Faculty publications and archival contents.
How can I connect to WiFi?
I am unable to access the library. It says wrong username and password. What can I do?

This depends on what you are trying to access. Check if you are using the right credentials. 

  • If you are trying to access the e-resources to download articles or eBooks, you MUST sign in using your blackboard login details. Any issues, you can contact itservices@buid.ac.ae
  • If you are trying to renew or reserve the books, you MUST sign in from the top right of the WorldCat page using your library account login details. If you are not sure, try to reset your password

If you continue to have issues, let us know.

Printing, scanning and photocopying


How can I print/scan/photocopy from the campus?
  • Users must create a 4-digit PIN to use the machine provided using this link https://print.buid.ac.ae/user. Enter your Blackboard account details. Once you login, click on 'Change Details' and set your pin.
  • Printing jobs can be initiated from any computers in the campus and from any personal devices/laptops. The machines are located on the 1st floor (library) and 2nd floor in the University. The machines have scanning and photocopying functionalities also.
  • New registered students will have a free credit of AED 20/- in their account.

           See instructions: How to use print services

What are the printing charges?

        Printing charges

  • Black & White 25 fils per page
  • Color 50 fils per page
How do I add printing credit to my account?
  • Additional credits can be added by purchasing the PaperCut printing cards from the Library counter.
Can I photocopy library books?

The University abides to copyright laws, that the proportion of a work that can be photocopied or scanned is restricted to whichever is the greater of:

  • 5% or one chapter from a book Up to 10% of a short book of up to 200 pages (Library Association guidelines)
  • 5% or one article from a journal issue
  • 5% or one paper from a set of conference proceedings
  • 5% or one case from a report of judicial proceedings
  • 5% of an anthology of short stories or poems or one short story or poem of not more than 10 pages.

Permission should always be obtained from the copyright holder before making multiple photocopies of material, or which exceeds the limits shown above.